DESBT Customer Complaints Annual Report

The Department of Employment, Small Business and Training actively monitors its customer complaints and continues to improve its collection methods.

To promote better practice and in accordance with section 219A of the Public Service Act 2008 (Qld), by 30 September after each financial year, the department must publish the number of customer complaints received in the year, including the number of those complaints resulting in further action and those complaints that resulted in no further action.

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Last Updated September 28, 2021, 15:33 (AEST)
Created September 28, 2018, 14:15 (AEST)