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Queensland Information Technology Contracting (QITC) framework
Before using these documents, please see important information: * For customers (government staff) – about [creating an ICT contract](https://www.forgov.qld.gov.au/create-ict-... -
Sales and customer service resources
Use our templates to help your business plan your sales and develop policies to improve your customer service. -
Human resources and employment resources
Templates and forms developed to help small businesses meet their HR needs. Documents may be adapted to match your business needs and branding. -
Marketing, advertising and promotion resources for small businesses
Use our templates to help plan your business marketing and save them for future reference. -
Selling, leaving or closing your business
Templates to help you compile relevant documentation when closing, selling or leaving your business. Documents may be adapted to match your business needs and branding. -
Business continuity planning template
Template for use in creating a business continuity plan. -
Business plan template
Template for use in creating a business plan