Client aggression policy
A policy to provide Office of Fair Trading (OFT) staff with appropriate intervention and management strategies to deal with aggressive clients or traumatic incidents in the course of their duties.
Additional Information
| Field | Value |
|---|---|
| Data last updated | September 22, 2020 |
| Metadata last updated | July 15, 2021 |
| Created | February 14, 2017 |
| Format | |
| License | cc-by-nd |
| Expiration date | 22/09/2021 |
| Used in data-driven application | NO |
| Approval | no |
| Banner | None |
| Id | 73673b14-288f-4da6-beb5-fd60b71bbd87 |
| Mimetype | application/pdf |
| On same domain | True |
| Package id | c6c2dacb-d22f-4cdf-9312-0e6941a1f2b0 |
| Position | 3 |
| Revision id | 815a2a24-633b-49aa-95fb-e52cfbd2e6c0 |
| Revision timestamp | 2021-07-14 23:26:57.685568 |
| Size | 403.6 KiB |
| State | active |
| Url type | upload |