OFT corporate documents
Publication and resources
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Business plan 2019-20PDF
The Office of Fair Trading's (OFT) business plan sets out our vision, purpose and objectives for 2019-20.
Claim fund decision referral and approval policyPDF
Office of Fair Trading policy detailing delegations to decide and approve or refer claims lodged through the Claim fund established under the Agents Financial Administration Act 2014.
Client aggression policyPDF
A policy to provide Office of Fair Trading (OFT) staff with appropriate intervention and management strategies to deal with aggressive clients or traumatic incidents in the course of their duties.
Compliance check policyPDF
A policy to define compliance checks as undertaken by Office of Fair Trading (OFT) inspectors during the course of their investigation and enforcement duties.
Compliance and enforcement policyPDF
The Office of Fair Trading's policy describing how we undertake compliance activities.
Corporate brochurePDF
The Office of Fair Trading (OFT) corporate brochure sets out general information about our role and our services.
Disclosure of trader related information policyPDF
The OFT's policy on the disclosure of trader related information, i.e. public namings and warnings.
Enforceable undertaking policyPDF
The Office of Fair Trading's policy for entering into enforceable undertakings with non-compliant traders.
Entry, search and seizure policyPDF
The Office of Fair Trading's policy on entry, search and seizure, including stopping or moving a vehicle.
Odometer tampering claims against the claim ...PDF
The Office of Fair Trading's policy for handling claims about vehicle odometer tampering, against the Agents Financial Administration Act 2014 claim fund.
Outcomes Report 2017-18PDF
The Outcomes Report provides an overview of the OFT’s strategies, functions and activities throughout 2017-18. It highlights where we focused our resources, and the results we achieved.
Public information disclosure policyPDF
The Office of Fair Trading's policy on public disclosure of information.
Business plan 2017-18PDF
The Office of Fair Trading's (OFT) business plan sets out our vision, purpose and objectives for 2017-18.
Outcomes Report 2016-17PDF
The Outcomes Report provides an overview of the OFT’s strategies, functions and activities throughout 2016-17. It highlights where we focused our resources, and the results we achieved.
Outcomes Report 2015-16PDF
The Outcomes Report provides an overview of the OFT’s strategies, functions and activities throughout 2015-16. It highlights where we focused our resources, and the results we achieved.
Outcomes Report 2014-15PDF
The Outcomes Report provides an overview of the OFT’s strategies, functions and activities throughout 2014-15. It highlights where we focused our resources, and the results we achieved.
OFT Outcomes Report 2018 -19PDF
The Outcomes Report provides an overview of the OFT’s strategies, functions and activities throughout 2018-19. It highlights where we focused our resources, and the results we achieved.
Additional information
Field Value Version 1.0 Category Your rights, crime and the law Licence cc-by-nd Publication set custodian Justice and Attorney-General Got questions or feedback about this dataset?
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Publication attribution
Justice and Attorney-General, Queensland Government, OFT corporate documents, licensed under cc-by-nd sourced on 19 September 2020
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