OFT business resources
Publication and resources
If you want to advertise your refund policy, signs must comply with the Australian Consumer Law. This sign gives the minimum standard refund policy for goods.
If you want to advertise your refund policy, signs must comply with the Australian Consumer Law. This sign gives the minimum standard refund policy for services.
You can use this free self-assessment checklist to make sure your business complies with the Australian Consumer Law.
Right to cancel an agreement within 10 business day cooling-off period.
A guide to assist property agents verify the identity of a vendor before listing a property for sale, to help prevent identity fraud in property transactions.
A guide for businesses on the Australian Consumer Law, for selling to and supplying consumers with disability. Includes a summary of obligations, dealing fairly with consumers, guarantees and warranties, selling safe products and penalties.
Businesses selling Indigenous souvenirs and artwork often make claims about the goods. This factsheet outlines best practice guidelines to ensure representations about the product are correct.
A checklist for motor dealers to use as a guide to help them comply with their obligations under the law.
Field Value Version 1.0 Category Your rights, crime and the law Licence Creative Commons Attribution 3.0 Publication set custodian Justice and Attorney-General
Publication set custodian
Justice and Attorney-General
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