OFT business resources

Data and Resources

• Trust Account Audit Report Lodgement questions .pdf

  A complete set of questions and information auditors can consider when...

• Real estate agents information after disasters PDF

  Real estate agents can find out how to meet regulatory requirements while...

• Funeral director price list example PDF

• Refund sign (goods) PDF

  If you want to advertise your refund policy, signs must comply with the...

• Refund sign (services) PDF

  If you want to advertise your refund policy, signs must comply with the...

• Small business self-assessment checklist PDF

  You can use this free self-assessment checklist to make sure your business...

• Australian Consumer Law—Unsolicited consumer agreement termination notice PDF

  Door-to-door salespeople and telemarketers must give this notice to customers...

• A guide to competition and consumer law for businesses selling to and supplying consumers with disability PDF

  A guide for businesses on the Australian Consumer Law, for selling to and...

• Avoid making false and misleading claims about Indigenous souvenirs and artwork PDF

  Read this factsheet for best practice guidelines to ensure you don't make...

• Motor dealer self-assessment checklist PDF

  A checklist for motor dealers to use as a guide to help them comply with...

• Auditor checklist PDF

  A checklist to assist auditors comply with their obligations under the Agents...

• Factsheet buying a caravan PDF

  Use this factsheet to help you understand your rights when buying a caravan...

• Factsheet dealer obligations used caravans PDF

  Use this factsheet to help you understand your obligations when selling used...

• Guidance sheet security personnel within Queensland airports PDF

  Use this guidance sheet to help you understand if you are required to be...

• Security providers self-assessment checklist PDF

  Use this checklist to assess how you're meeting your obligations as a...

• Best practice guide—Avoiding misrepresentations in the real estate industry PDF

  Read this guide for advice about how to avoid misrepresenting properties in...