MACKAY/BOWEN
Stocktake of Family Support Services
 in Queensland
(Implementation of Recommendation 5.1 from the Queensland Government’s Response to the Queensland Child Protection Commission of Inquiry final report: Taking Responsibility: A Roadmap for Queensland Child Protection, December 2013)
February 2014

Department of Communities, Child Safety and Disability Services
Map of Catchment 
Please refer to Appendix 1 for a full list of Statistical Areas (Level 2) within this catchment. Mackay/Bowen catchment area
The Mackay/Bowen catchment includes the Mackay Child Safety Service Centre. 
Mackay/Bowen catchment profile
On 30 June 2012, it was estimated there were 142,918 people residing within the Mackay/Bowen catchment area. This represented approximately 3% of the estimated resident population of Queensland (4,565,529 people). The estimated number of children aged 0-17 years within the Mackay/Bowen catchment area was 36,654 people (approximately 3% of the Queensland population of children aged 0-17 years).
The population of people who identified as Aboriginal and/or Torres Strait Islander in Mackay/Bowen as at 30 June 2012 was 5,633 (4.2% of the total population in the catchment). In Queensland, the population of people who identified as Aboriginal and/or Torres Strait Islander was 155,824 (3.6% of the total population).
Service provision for families – Mackay/Bowen Catchment
Total investment in the Mackay/Bowen catchment is $14,807,283 for services funded by both the Queensland Government and the Australian Government. The service delivery breakdown in Mackay/Bowen is outlined below.
Summary of services for Mackay/Bowen
1.	Tertiary Family Support services
State Government funded services:
·	Total investment (per annum): $704,425
·	Total number of services: 3
·	Average investment per service (per annum): $234,808
Funding Agency	Organisation/ Legal Entity	Service Name/ Provider	Target Group/ Service users/ Service focus	Suburb	Funding 2012/13 actual (per annum)	
DCCSDS - Child Safety	Relationships Australia (Qld)	RA - Bowen Family Intervention Services	Support Services	Bowen	$104,345	
DCCSDS - Child Safety	Churches of Christ in Queensland	CCQ - PATHWAYS - Mackay/Whitsundays - Family Intervention Services	Support Services	East Mackay	$221,837	
DCCSDS - Child Safety	UnitingCare Community	UCC - Family Intervention Service - Mackay	Support Services	Mackay	$378,243	
2.  Intensive Family Support services
State Government funded services:
·	Total investment (per annum): $835,556
·	Total number of services: 4
·	Average investment per service (per annum): $208,889
Funding Agency	Organisation/ Legal Entity	Service Name/ Provider	Target Group/ Service users/ Service focus	Suburb	Funding 2012/13 actual (per annum)	
DCCSDS - Community Services	Domestic Violence Resource Service (Mackay and Region) Inc	Domestic Violence Resource Service (Mackay and Region)	Domestic Violence 	Mackay	$556,147	
DCCSDS - Community Services	Relationships Australia (Qld)	Relationships Australia - Programs for Women	Domestic Violence 	Mackay	$7,602	
DCCSDS - Community Services	Whitsunday Crisis and Counselling Service Inc	Whitsunday Domestic & Family Violence Counselling and Court Support	Domestic Violence 	Proserpine	$138,281	
DCCSDS - Child Safety	George Street Neighbourhood Centre Association Inc	Intensive Family Support Program	Family Support	Mackay	$133,526	
Australian Government funded services:
There are no services in this category in the catchment. Services in this category may be delivered from adjacent catchments
3 .	Secondary/ Targeted Family Support services
State Government funded services:
·	Total investment (per annum):$8,254,386
·	Total number of services: 36
·	Average investment per service (per annum): $266,271 (excluding services where funding was not available)
Funding Agency	Organisation/ Legal Entity	Service Name/ Provider	Target Group/ Service users/ Service focus	Suburb	Funding 2012/13 actual (per annum)	
Department of Housing  and Public Works	The Salvation Army (Qld) Property Trust	Salvation Army Samaritan House Mackay	Domestic Violence	Confidential	$405,902	
Department of Housing  and Public Works	Lowanna House Inc	Lowanna House	Homelessness	Confidential	$184,327	
Department of Housing  and Public Works	Dysart Community Support Group Inc	Dysart Crisis Accommodation Service	Domestic Violence	Confidential	$13,921	
Department of Housing  and Public Works	Community Accommodation and Support Agency Inc	CASA - HomeStay Early Intervention Service	Homelessness	Mackay	$741,006	
Department of Housing  and Public Works	Kalyan Youth Service Inc	Kalyan Youth Service Inc	Homelessness	Mackay	$447,659	
Department of Housing  and Public Works	Community Accommodation and Support Agency Inc	Community Accommodation & Support Agency Inc	Homelessness	Mackay	$243,994	
Department of Housing  and Public Works	Emergency and Long Term Accommodation Moranbah Inc	Emergency and Long Term Accommodation in Moranbah	Homelessness	Moranbah	$238,184	
Department of Education, Training and Employment	George Street Neighbourhood Centre Association Inc	George Street Neighbourhood Centre - Targeted Parenting Program	Parents & Families	N/A	Not Available	
DCCSDS - Disability Services	Disability Services		Linking people with disability living in rural and remote communities to a range of support networks and services	Cannonvale	Not available	
DCCSDS - Disability Services	Disability Services		Linking people with disability living in rural and remote communities to a range of support networks and services	Dysart	Not available	
DCCSDS - Disability Services	Disability Services		Provides information, counselling, therapy, and support with transitions to school, for children with a developmental delay aged up to 6 years and their families 	Mackay	Not available	
DCCSDS - Disability Services	Disability Services		Intensive support for families with children aged 0 – 17 years	Mackay	Not available	
DCCSDS - Disability Services	Disability Services		Flexible family support for families of children and young people with disability aged 0 – 17 years	Mackay	$1,290,005	
DCCSDS - Disability Services	Disability Services		Time limited funding to support a person with disability who is in a life threatening situation, experiencing significant harm to self, or harming others, and has no access to other supports	Mackay	$916,290	
DCCSDS - Disability Services	MADEC Ltd		Flexible respite for children and young people with disability aged up to 25 years	Mackay	$653,399	
DCCSDS - Disability Services	Autism Queensland		Provides information, multidisciplinary therapy and support with transition to school for children with autism aged up to 6 years	Mackay	$552,475	
DCCSDS - Disability Services	Engedi Inc		Flexible family support for families of children and young people with disability aged 0 – 17 years	Mackay	$460,572	
DCCSDS - Disability Services	Life Stream Australia		School holiday activity programs for school aged children with disability	Mackay	$130,180	
DCCSDS - Disability Services	MADEC Ltd		Supports families of young children with disability to link with services, provides specialist play groups and links with other families	Mackay	$22,500	
DCCSDS - Disability Services	Life Without Barriers		School holiday activity programs for school aged children with disability	Mackay 	$36,934	
DCCSDS - Community Services	Whitsunday Regional Council	Whitsunday Regional Council - Bowen Youth Program	Youth Support	Bowen	$50,431	
DCCSDS - Community Services	YIRS One Stop Youth Shop Inc	YIRS One Stop Youth Shop Inc.	Youth Support	Mackay	$250,345	
DCCSDS - Community Services	MADEC Ltd	Mackay and District Youth Connect Panel	Youth Support	Mackay	$225,273	
DCCSDS - Community Services	Mackay Regional Council	Mackay Regional Council - Mirani Rural Youth Worker	Youth Support	Mackay	$37,514	
DCCSDS - Community Services	Emergency and Long Term Accommodation Moranbah Inc	Emergency and Long Term Accommodation in Moranbah	Youth Support	Moranbah	$117,518	
DCCSDS - Community Services	Queensland Police Citizens Youth Welfare Association	Mackay PCYC - Impact Teenage Adventure Program	Youth Support	North Mackay	$23,286	
DCCSDS - Community Services	Whitsunday Regional Council	Whitsunday Regional Council - Whitsunday Youth Program	Youth Support	Proserpine	$73,620	
DCCSDS - Community Services	Proserpine Youth Club Inc	Proserpine Youth Space: Youth Development Facility	Youth Support	Proserpine	$69,664	
DCCSDS - Community Services	Mackay Regional Council	Sarina Youth Development Officer	Youth Support	Sarina	$37,514	
DCCSDS - Child Safety	Relationships Australia (Qld)	Relationships Australia - Bowen	Family Support	Bowen	$174,862	
DCCSDS - Child Safety	Whitsunday Crisis and Counselling Service Inc	Whitsunday Specialist Counselling Service	Family Support	Cannonvale	$356,150	
DCCSDS - Child Safety	Whitsunday Community Services Inc	Whitsunday Family Support Service	Family Support	Cannonvale	$60,938	
DCCSDS - Child Safety	George Street Neighbourhood Centre Association Inc	Good Beginnings Home Based Family Support Program	Family Support	East Mackay	$166,967	
DCCSDS - Child Safety	Mackay Youth Support Service Inc	U-nite	Family Support	Mackay	$96,575	
DCCSDS - Child Safety	Mackay Women's Centre Inc	Pregnancy and Parenting Support Program	Family Support	Mackay	$38,458	
DCCSDS - Child Safety	Moranbah and District Support Services Association Inc	Moranbah Rural Support Service	Family Support	Moranbah	$137,924	
All figures included for Department of Communities, Child Safety and Disability Services - Disability Services are current as at 31 January 2014. Some figures in this table are notionally allocated across catchment areas where the service is provided across more than one catchment.
Australian Government funded services:
·	Total investment (per annum): $897,523
·	Total number of services: 2
·	Average investment per service (per annum): $448,761
Funding Agency	Organisation/ Legal Entity	Service Name/ Provider	Target Group/ Service users/ Service focus	Suburb	Funding 2012/13 actual (per annum)	
Department of Social Services	George Street Neighbourhood Centre Association Inc	George Street Neighbourhood Centre	SGP eligible clients - Mainly Skilled and Family Dependents	South Mackay	$54,685	
Department of Health	Aboriginal and Torres Strait Islander Corporation for Health Services - Mackay	Aboriginal and Torres Strait Islander Corporation for Health Services - Mackay	To provide Indigenous mothers, babies and children with health care and early learning support during the antenatal phase, through childbirth, and until the child reaches 8 years of age.	Mackay	$842,838	
4.	Universal services
State Government funded services:
·	Total investment (per annum): $1,582,711
·	Total number of services: 31
·	Average investment per service (per annum): $58,619 (excluding services where funding was not available)
Funding Agency	Organisation/ Legal Entity	Service Name/ Provider	Target Group/ Service users/ Service focus	Suburb	Funding 2012/13 actual (per annum)	
Department of Justice  and Attorney-General	Mackay Aboriginal And Islander Justice Alternatives Group Inc	Community Justice Groups	Support and reduce Indigenous contact with the criminal justice system and support victims of crime	Mackay	$92,500	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	C&K Walkerston Kindergarten	Education & Training	Beaconsfield	$6,000	
Department of Education, Training and Employment	Bowen Shire Welfare Council Inc	Cooinda Child Care Hub	Parents & Families	Bowen	$38,761	
Department of Education, Training and Employment	Isaac Regional Council	Joey Occasional Child Care Service (Closed Dec 2013)	Parents & Families	Bucasia	$6,000	
Department of Education, Training and Employment	Queensland Police Citizens Youth Welfare Association	Cannonvale-Whitsunday PCYC School Aged Care	Parents & Families	Cannonvale	$5,807	
Department of Education, Training and Employment	Mackay Children's Support Programs	MCSP School Aged Care Service	Parents & Families	East Mackay	$206,551	
Department of Education, Training and Employment	Platypus Playcare Incorporated	Platypus Playcare LHC	Parents & Families	East Mackay	$99,470	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	C&K Eimeo Road Community Kindergarten	Education & Training	Eungella	Not Available	
Department of Education, Training and Employment	South Mackay Kindergarten Association Incorporated	South Mackay Kindergarten	Education & Training	Ilbilbie	$46,302	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	C&K Beaconsfield	Education & Training	Mackay	$1,154	
Department of Education, Training and Employment	The Pioneer Community Pre-School And Kindergarten Association Inc	Pioneer Pre School and Kindergarten	Education & Training	Moranbah	$8,000	
Department of Education, Training and Employment	George Street Neighbourhood Centre Association Inc	Early Years Health and Wellbeing Program	Health & Wellbeing	N/A	Not Available	
Department of Education, Training and Employment	George Street Neighbourhood Centre Association Inc	George Street Neighbourhood Centre	Parents & Families	N/A	Not Available	
Department of Education, Training and Employment	Bucasia Kindergarten Association Incorporated	Bucasia Kindergarten	Education & Training	N/A	Not Available	
Department of Education, Training and Employment	The Gowrie (Qld) Inc.	Pioneer Valley Kindergarten	Education & Training	North Mackay	$6,000	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	C&K Mackay North Community Kindergarten	Education & Training	North Mackay	$3,501	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	C&K Proserpine Community Kindergarten	Education & Training	Proserpine	$8,000	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	Mackay Children & Family Centre	Education & Training	Rural View	$4,000	
Department of Education, Training and Employment	Queensland Police Citizens Youth Welfare Association	Mackay PCYC School Age Care	Parents & Families	South Mackay	$74,038	
Department of Education, Training and Employment	The Creche And Kindergarten Association Limited	C&K Moranbah Community Kindergarten 	Education & Training	South Mackay	$10,000	
Department of Education, Training and Employment	The Roman Catholic Trust Corporation For The Diocese Of Rockhampton	Emmanuel Kindergarten, Mount Pleasant	Education & Training	Walkerston	$6,000	
DCCSDS - Community Services	Bowen Shire Welfare Council Inc	Bowen Community Council - Neighbourhood Centre	Neighbourhood Centres	Bowen	$111,163	
DCCSDS - Community Services	Whitsunday Community Services Inc	Cannonvale Neighbourhood Centre	Neighbourhood Centres	Cannonvale	$166,229	
DCCSDS - Community Services	Collinsville Community Association Inc	Collinsville Community Association	Neighbourhood Centres	Collinsville	$100,776	
DCCSDS - Community Services	Dysart Community Support Group Inc	Dysart Community Support Group Inc	Neighbourhood Centres	Dysart	$94,100	
DCCSDS - Community Services	George Street Neighbourhood Centre Association Inc	George Street Neighbourhood Centre Association	Neighbourhood Centres	Mackay	$105,737	
DCCSDS - Community Services	Mackay Regional Council	Sarina Neighbourhood Centre	Neighbourhood Centres	Mackay	$91,310	
DCCSDS - Community Services	Moranbah And District Support Services Association Inc	Community and Individual Support Service	Neighbourhood Centres	Moranbah	$94,239	
DCCSDS - Community Services	Proserpine Community Centre Association Inc	Proserpine Community Centre Association	Neighbourhood Centres	Proserpine	$82,922	
DCCSDS - Community Services	Whitsunday Regional Council	Whitsunday's Schoolies Project	Youth Support	Proserpine	$43,057	
DCCSDS - Community Services	Isaac Regional Council	Coastal Community Development Service Neighbourhood Centre	Neighbourhood Centres	St Lawrence	$71,094	
Australian Government funded services:
·	Total investment (per annum): $2,595,682
·	Total number of services: 11
·	Average investment per service (per annum): $259,568
Funding Agency	Organisation/ Legal Entity	Service Name/ Provider	Target Group/ Service users/ Service focus	Suburb	Funding 2012/13 actual (per annum)	
Department of Social Services	Relationships Australia (Qld)	Relationships Australia (Qld)	Families, separated families, extended family members, individuals, children, young people and couples with relationship difficulties; aim is to better manage the personal or interpersonal issues to do with children and family during marriage, separation and divorce	Cannonvale	Not Available	
Department of Social Services	Roman Catholic Trust Corporation For The Diocese Of Rockhampton - Centacare Catholic Diocese	The Roman Catholic Trust Corporation For The Diocese Of Rockhampton	Adults with children and young people in their care, who are seeking assistance with conflict and decision making and family law disputes arising from separation or divorce	Mackay	$1,177,419	
Department of Social Services	Mackay Children's Contact Service Inc	Mackay Children's Contact Service Inc	Parents and other family members seeking contact who are not able to meet without conflict, and their children	Mackay	$285,390	
Department of Social Services	Unitingcare Community	The Uniting Church In Australia Property Trust (Q.)	Separated or divorced parents experiencing difficulties in resolving or managing conflict that arises over parenting arrangements for their children	Mackay	$245,613	
Department of Social Services	Relationships Australia (Qld)	Relationships Australia (Qld)	Separating parents and children in high conflict.	Mackay	$151,734	
Department of Social Services	Relationships Australia (Qld)	Relationships Australia (Qld)	Adults with children and young people in their care, who are seeking assistance with conflict and decision making and family law disputes arising from separation or divorce	Mackay	$143,724	
Department of Social Services	Relationships Australia (Qld)	Relationships Australia (Qld)	Families, separated families, extended family members, individuals, children, young people and couples with relationship difficulties; aim is to better manage the personal or interpersonal issues to do with children and family during marriage, separation and divorce	Mackay	$92,030	
Department of Social Services	Roman Catholic Trust Corporation For The Diocese Of Rockhampton - Centacare Catholic Diocese	The Roman Catholic Trust Corporation For The Diocese Of Rockhampton	Families, separated families, extended family members, individuals, children, young people and couples with relationship difficulties; aim is to better manage the personal or interpersonal issues to do with children and family during marriage, separation and divorce	Mackay	$88,553	
Department of Social Services	Roman Catholic Trust Corporation For The Diocese Of Rockhampton - Centacare Catholic Diocese	The Roman Catholic Trust Corporation For The Diocese Of Rockhampton	Same as Family and Relationships Services with focus on family law	Mackay	$70,597	
Department of Social Services	George Street Neighbourhood Centre Association Inc	George Street Neighbourhood Centre Association Inc	Vulnerable children and families; primary focus is on children 0-12 years	Mackay	$62,394	
Department of Education	Family Day Care Association Qld Inc	Inclusion Support Agency Mackay	Children with disability, including children with ongoing high support needs; children from culturally and linguistically diverse backgrounds; children from a refugee or humanitarian intervention background; and Indigenous children.	Mackay	$278,228	
Appendix 1
DCCSDS Region	Child Safety Catchment 	Child Safety Service Centre	Statistical Area Level 2	
North Queensland	Mackay/Bowen 	Bowen	Collinsville	
North Queensland	Mackay/Bowen 	Mackay	Andergrove - Beaconsfield	
North Queensland	Mackay/Bowen 	Mackay	Broadsound - Nebo	
North Queensland	Mackay/Bowen 	Mackay	East Mackay	
North Queensland	Mackay/Bowen 	Mackay	Eimeo - Rural View	
North Queensland	Mackay/Bowen 	Mackay	Eungella Hinterland	
North Queensland	Mackay/Bowen 	Mackay	Mackay	
North Queensland	Mackay/Bowen 	Mackay	Mackay Harbour	
North Queensland	Mackay/Bowen 	Mackay	Moranbah	
North Queensland	Mackay/Bowen 	Mackay	Mount Pleasant - Glenella	
North Queensland	Mackay/Bowen 	Mackay	North Mackay	
North Queensland	Mackay/Bowen 	Mackay	Ooralea - Bakers Creek	
North Queensland	Mackay/Bowen 	Mackay	Pioneer Valley	
North Queensland	Mackay/Bowen 	Mackay	Sarina	
North Queensland	Mackay/Bowen 	Mackay	Seaforth - Calen	
North Queensland	Mackay/Bowen 	Mackay	Shoal Point - Bucasia	
North Queensland	Mackay/Bowen 	Mackay	Slade Point	
North Queensland	Mackay/Bowen 	Mackay	South Mackay	
North Queensland	Mackay/Bowen 	Mackay	Walkerston - Eton	
North Queensland	Mackay/Bowen 	Mackay	West Mackay