Complaints management policy—Transport and Main Roads
The complaints management policy provides a uniform process for effective and prompt resolution of complaints received by the Department of Transport and Main Roads. This policy applies to complaints about Transport and Main Roads' policies, products and services and/or its staff.
|Data last updated||3 March 2023|
|Metadata last updated||3 March 2023|
|Created||28 June 2013|
|License||Creative Commons Attribution 4.0|