Complaints management

The complaints management policy and procedures provide a consistent and uniform process across the Department of Transport and Main Roads for managing complaints. They ensure complaints are managed in an accountable and transparent way.

Data and Resources

Easy to Read Complaints Policy—Transport and Main Roads PDF
Department of Transport and Main Roads are committed to providing accessible...
Complaints management policy—Transport and Main Roads PDF
The complaints management policy provides a uniform process for effective and...

Additional Info

Field	Value
Author	publications@tmr.qld.gov.au
Maintainer	publications@tmr.qld.gov.au
Version	1
Last Updated	March 3, 2023, 14:19 (AEST)
Created	June 28, 2013, 14:23 (AEST)