Complaints management

The complaints management policy and procedures provide a consistent and uniform process across the Department of Transport and Main Roads for managing complaints. They ensure complaints are managed in an accountable and transparent way.

Data and Resources

Additional Info

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Author publications@tmr.qld.gov.au
Maintainer publications@tmr.qld.gov.au
Version 1
Last Updated December 19, 2023, 15:40 (AEST)
Created June 28, 2013, 14:23 (AEST)