Complaints management

The complaints management policy and procedures provide a consistent and uniform process across the Department of Transport and Main Roads for managing complaints. They ensure complaints are managed in an accountable and transparent way.

Data and Resources

Additional Info

Field Value
Author publications@tmr.qld.gov.au
Maintainer publications@tmr.qld.gov.au
Version 1
Last Updated January 14, 2020, 14:33 (AEST)
Created June 28, 2013, 14:23 (AEST)