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OFT consumer complaints
Do you need to make a complaint about a business, product or service? Find the relevant forms here. -
OFT consumers' helpful resources
Want some help with being a smart consumer? These resources can help you. -
OFT product safety business resources
These resources can help your business make sure your products or services meet the required safety standards. -
OFT Australian Consumer Law industry guides
Find a series of industry guides to help you understand your business's rights and responsibilities under the Australian Consumer Law (ACL). -
OFT smart guides for consumers
These booklets can offer a range of tips that can help you become a smarter consumer.