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Complaint management policy (minimum standard)

An association must submit a complaint management policy as part of their approval process. It must meet these minimum standards.

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Additional information

First published date:
5 August 2020
Effective date:
5 August 2020
Last updated:
5 August 2020
Creative Commons Attribution 3.0 Australia (CC BY 3.0)

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Publication attribution

Justice and Attorney-General, Queensland Government, OFT security association information sheets, licensed under cc-by-nd sourced on 05 March 2021


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