Record of interview 								Form 5

Candidate name:			Date:		
Interviewer one:			Position:		
Interviewer two:			Position:		

Scoring (score out of 5 with 1 being the lowest and 5 being the highest)
Communication/general 

Achievement and drive 

Customer service and interpersonal skills 

General skills 

Relevant experience 

TOTAL

Final comments

	

Interviewer name:		Signature:		

Introduction
• Two minute overview of the business and reason for the position being vacant
• Introduce who’s who on the interview panel
• Two minute overview of the role (refer to position description)
Record of interview (cont.) 						Form 5

Communication/general 	(score out of 5)		
Tell us about your most recent/current job. What were your duties and responsibilities?	

	
What do you like most about your current/last role?	

	
What do you like least about your current/last role?	

	
Why are you leaving?	

	
Why do you want this job and to work for our company?	

	
Describe your ideal job and ideal boss.	

	
Describe your ideal workmate, what would they be like?	

	
In your opinion how would you describe the overall morale of the workplace?	

	

Record of interview (cont.) 						Form 5

Achievement and drive	(score out of 5)		
Give me an example of a time when you set a goal and were able to meet or achieve it.
What steps did you take? What would you do differently next time?	

	
Tell us of a recurring problem under your area of responsibility that you or your team has been unable to get on top of?	

	
In your current or most recent workplace, what is the toughest recent decision you have needed to make?	

	
Can you tell us a recent time when you needed to put in extra hours and sacrifice a bit of personal time, to reach a critical deadline?	

	
When did you need to cut corners to get a job completed on time?	

	
When you have a lot of work to do, how do you get it all done? Give an example.	

	
What is the most complex issue you have had to grasp, in a work context, in recent times?	

	
Tell us about the best team you have worked in and describe a team experience you found rewarding.	

	

Record of interview (cont.) 						Form 5

Achievement and drive (cont.)
Tell me about a situation you were faced with, or a task that you undertook, that you are exceptionally proud of. Be specific.	

	
When you have been made aware of, or have discovered for yourself, a problem in your work performance, what was your course of action? Give a specific example.	

	

Record of interview (cont.) 						Form 5

Customer service and interpersonal skills	(score out of 5)		
What has been the most satisfying thing you have done at work in the last year?	

	
Give an example of a situation where you have contributed to building a teamwork environment.	

	
Tell me about the most difficult or frustrating individual that you’ve ever had to work with and how you managed that relationship.	

	
When you disagree with your supervisor, what do you do? Give an example.	

	
Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.	

	
•	In what way have you been unable to meet customer expectations in recent times?
•	When did you last accidentally upset a customer?
•	When did you last need to sacrifice some personal time to attend to a customer request?
•	When was the last time a customer stressed you?
•	When was the last time you needed to pass a customer on to someone else, as you could not handle the enquiry?	

	

	

Record of interview (cont.) 						Form 5

General Skills	(score out of 5)		
What do you bring to the job and the team?	

	
What are your wage expectations? What are your preferred working hours?	

	
Do you have any questions?	

	
How much notice would you need to give your current employer if you were successful?	

	

Close the interview
Thank the candidate for taking the time to meet with you. Explain that you will be in touch within the next [x] days.

Post interview
Score the candidate’s responses and collate them on the front page of this form. This will give you a quick and objective measure with which to compare all candidates.

Record any other observations or points of interest.